Even as users rush to access Microsoft’s Bing chatbot, which is powered by artificial intelligence (AI), the company is adding new features like the ability to choose which personality type they want to interact with.
In order to include the conversational chatbot in its Bing search engine and other products, Microsoft has partnered with OpenAI, the company that developed ChatGPT. Microsoft is gradually making the chatbot service available to users despite the fact that the service is still largely experimental. However, it has already attracted over a million users in a relatively short amount of time.
During this time, users have reported a variety of interactions with the chatbot, including flirtation and bullying. Microsoft wants to give users more control over how the chatbot responds in order to make the experience better.
A “balanced” setting that sits in between the two extremes is also available for those who don’t like them.
Do AI chatbots need personality settings?
Microsoft’s move comes at a time when the chatbot has already shown strong personalities in multiple instances. It has even refused to accept that it was incorrect about the current date, refusing to engage in conversations with users who persistently inquire about its origins. So, by adding more personality to the mix, Microsoft is attempting to accomplish what?
Microsoft wants to make up for lost ground in areas like the search engine by incorporating AI into its products. Microsoft is in a good position to aggressively promote its AI offerings and entice users to sign up for these services before Google and other competitors catch up.
With these experiments, Microsoft is attempting to determine which strategy is most effective when dealing with a large number of users because instances of AI acting rudely or stubbornly can negatively impact the user experience. It is not anticipated that all Microsoft users will ask the chatbot lengthy, inquisitive inquiries regarding its origins or purpose. People who are looking at the tool for its ability to provide concise responses can now simply do so and move on without worrying about whether the responses are overly lengthy or meandering.
